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Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design

I was in the store on October 14 to purvhase some living room futniture Before placing the order i said lets talk about timing of delivery and was told 6-8 weeks which met my needs 2 weeks ago (TODAY IS 11/18) i received a call my futniture was in and ready for delivery Yesterday when i called to schedule delivery i was told only the sofa and chairs were in The tables wont be in until after Christmas I woild not have placed the order if they had been honest with me about the delivery date Cant have a holiday party without tables THESE FOLKS GIVE THE AMISH A BAD REPUTATION

Review about: Delivery Service.

Reason of review: Poor customer service.

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Decatur, Illinois, United States #1249996

Why would you order semi custom hand built furniture and want it rushed?Go directly to the Amish craftsman in and around Arcola and Arthur , design it yourself and enjoy the process of watching a piece of art come together.

I had a very specific piece made and it took over a year- view it as art and your perspective will change.Otherwise, I can direct you to Ashley home stores

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